How to solve the problem with BellSouth email account?

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Hello friends,

For the last two weeks, the number of emails I received in Outlook and on my I-phone were reduced dramatically.  I did not get emails that people and/or companies had sent. i went to the server account and discovered my email was being directed to spam.

What can I do to get the server to download all the mail. please help me to solve the problem BellSouth email account.



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edited question